Below are additional resources to help you acheive a secure online experience with your Bright House Networks High Speed Internet service.

Instructions

Administrator Accounts and You 

 Blocking Spy Cookies 

 Recommended Steps to Follow for Malware Removal  

lReporting E-mail Spam to Road Runner

 Security and Installation for your Dlink Wireless Router 

Security and Installation for your Linksys Wireless Router

Security and Installation for your NetGear Wireless Router

Malware Trouble Shooting Tools    

The following is a list of tools that we have found to be effective in the fight against malicious software.  We have provided hyperlinks to the sites for your convenience.  The owners/producers of the products have made these tools freely available for personal use on their individual Web sites. Please note that they are copyright protected, and have end user license agreements (EULA) associated with each product; please use them responsibly.

AutoRuns - This utility, which has the most comprehensive knowledge of auto-starting locations of any startup monitor, shows you what programs are configured to run during system bootup or login, and shows you the entries in the order Windows processes them. These programs include ones in your startup folder, Run, RunOnce, and other Registry keys.

BlackLight RootKit Remover - What is a rootkit?  Rootkits for Windows are typically used to hide malicious software from for example an antivirus scanner. Rootkits are typically not malicious by themselves but are used for malicious purposes by viruses, worms, backdoors and spyware. A virus combined with a rootkit produces what was known as full stealth viruses in the MS-DOS environment. F-Secures Blacklight product can help you find and eliminate this form of malware.

Microsoft Security Baseline Analyzer - In response to direct customer feedback for a standalone security update and vulnerability assessment tool to identify common security mis-configurations, Microsoft has created and made available a security baseline analyzer tool that is free to all consumers with a valid Windows operating system license. 

SecuniaPSI - Personal Software Inspector - To help you secure your computer from software vulnerabilities, Secunia offers you this free software.  It will scan your computer for installed software and determine if any applications lack security updates.   

ThreatFire - ThreatFire continually protects your PC against attacks by detecting malicious behavior, such as capturing your keystrokes or stealing your data, instead of only looking for known threats like normal antivirus software. It does this by implementing sophisticated real-time behavioral analysis.  It works alongside your current security programs - there is no need to uninstall your antivirus, anti-spyware, firewall or other security program before installing ThreatFire.

Validating Windows Application Files - This is a comprehensive list of valid program files used on the Microsoft Windows platform. When used in conjunction with “AutoRuns” or “Whats Running” tools above can help to identify a file(s) that are suspicious and serve no legitimate purpose.

 What's Running - What's Running is a product that gives you an inside look into your Windows 2000/XP/2003/Vista system. Explore processes, services, modules, IP-connections, drivers and much more through a simple to use application.  What's Running is FREE for personal use. If you want to use it in a commercial environment or for commercial purposes, you have to buy a license for commercial use.

Security Tips and Guidance

Anti-Phishing Phil - Anti-Phishing Phil is an interactive game that teaches users how to identify phishing URLs, where to look for cues in web browsers, and how to use search engines to find legitimate sites. The game is made available to play free of charge by CMU Usable Privacy and Security Laboratory (CUPS) at Carnegie Mellon University. Give it a try! You will be helping to protect yourself from becoming a victim of a phishing scam.

Avoiding Online Credit Card Fraud - It can happen to you!

Dangers of P2P File Sharing - Beware! Malicious software may be lurking behind that song title!

Dealing With CyberBullies - 10 tips for handling online cyberbullies from Microsoft.

E-mail Account and Password Safety - E-mail has become a key method of communication in our daily lives, almost if not just as important as our telephone service.  Some of us use our e-mail accounts to receive very personal and confidential information pertinent to our identity, health care, financial matters, and a plethora of other important categories.  This is why it is imperative that we practice password safety.  This document contains guidance and tools to help you establish a program of e-mail account and password safety; please take a moment to read it.

Senior Citizens - Targets for Fraudsters - Take advantage of the excellent information provided by the Department of Justice, FBI, on how to protect yourself from becoming a victim this type of crime.    

Technical Support Contact Information - This document contains the names of some of the most popular vendors supporting the Internet user community, as well as the Bright House Networks regional support numbers.

US-CERT - Before You Connect a New Computer to the Internet, we suggest that you read the guidelines provided by US-CERT. 

US-CERT - Debunking Some Common Myths - There are some common myths that may influence your online security practices. Knowing the truth will allow you to make better decisions about how to protect yourself. Produced 2006 by US-CERT

US-CERT - Guidelines for Publishing Information Online – US-CERT Cyber Security Tip ST05-013 – Remember that the internet is a public resource. Avoid putting anything online that you don't want the public to see or that you may want to retract. Please take the time to read this valuable document.