What is 211?
|
211 is a non-emergency public assistance telephone line available in ALL counties in the Tampa Bay area. The 211 service is open 24 hours a day and available in both Spanish and English.
Like 911 for emergency calls, the 211 service offers the public handy access to health, social, community and disaster-preparedness information and other services in the Tampa Bay area. 211 will be a great resource for hurricane information (shelters, sandbags etc..)
|
|
How does 211 work?
Calls to 211 are routed to a local or regional calling center. The 211 center's referral specialists question callers, access databases of resources available from private and public health and human service agencies, match the callers' needs to available resources and link or refer them directly to an agency or organization that can help.
|
County
|
211 Available?
|
Alternate Direct Number
|
|
Sarasota
|
Yes
|
941-308-4357
|
|
Citrus
|
Yes
|
727-210-4213
|
|
Hernando
|
Yes
|
727-210-4212
|
|
Pinellas
|
Yes
|
727-210-4211
|
|
Polk
|
Yes
|
863-648-1515
|
|
Pasco
|
Yes
|
727-845-4357
|
|
Hillsborough
|
Yes
|
813-960-2255
|
|
All other areas via toll free number
|
877-828-8929
|
Types of Referrals 211 Offers
Hurricane information local shelters, sand bag information, evacuation information.
Basic Human Needs Resources food and clothing banks, shelters, rent assistance, and utility assistance.
Physical and Mental Health Resources - health insurance programs, Medicaid and Medicare, maternal health resources, health insurance programs for children, medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention and rehabilitation.
Work Support financial assistance, job training, transportation assistance and education programs.
Support for Older Americans and Persons with Disabilities, Children, and Youth Support adult day care, congregate meals, respite care, home health care, transportation, and homemaker services. Child care, after school programs, educational programs for low-income families, family resource centers, summer camps and recreation programs, mentoring, tutoring, and protective services.
