BRIGHT HOUSE NETWORKS INTRODUCES EIGHT NEW
HIGH DEFINITION CHANNELS
St. Petersburg, Florida, September 27, 2007 – Bright House Networks Tampa Bay Division today announced the addition of eight High Definition (HD) channels. The new channels will make life easier for HD customers who want more high-resolution pictures; wider aspect ratios and Dolby Digital surround sound.
“The addition of these new HD channels is possible, in part, because of our recently announced channel moves,” said Kevin Hyman, president, Bright House Networks Tampa Bay Division. “By adjusting the channel line-up, we are able to take full advantage of our superior network and the customer reaps the benefits.”
HD channels slated to be introduced are TBS, The Food Network, The History Channel, HGTV, Discovery Science Channel, The Learning Channel, Discovery, and Animal Planet. The channels will be included in the company’s digital tier at no additional cost.
Tampa Bay HD customers will have access to TBS HD first, when the network launches on September 27. All other new HD channels will be rolled-out to most Tampa service areas by mid-October and to all Tampa-area customers by the end of December, following the division’s PEG channel realignment. With the new HD channel additions, the Tampa Bay Division will offer 30 HD channels to customers.
About Bright House Networks
Bright House Networks is the nation’s 6th largest MSO with 2.4 million customers in several large markets including Bakersfield, California; Birmingham, Alabama; Detroit, Michigan; Indianapolis, Indiana; Orlando, Florida (Central Florida Division) and Tampa Bay, Florida along with several other smaller systems in Alabama and the Florida Panhandle. The high-growth Tampa/Central Florida markets are contiguous and form one of the country’s largest cable clusters.
Bright House Networks customers have Digital Phone, high-speed data (HSD), Video-on-Demand (VOD), Subscription Video-on-Demand (SVOD) and the immensely popular, Digital Video Recorders (DVR) available to them.
The company’s Florida operations currently deliver nearly 300 channels to customers and were among the first in the country to offer High Definition Television signals (HDTV). Since its introduction, HDTV has achieved impressive acceptance with Bright House Networks customers who are equipped to receive the signals.
Exceptional customer service is the company’s cornerstone of its business and top priority across all operating units. Bright House Networks local, customer service centers are available 24 hours per day, seven days per week, including holidays. Public affairs, social responsibility and community involvement continue as major initiatives for the company as an ongoing commitment to the families and communities Bright House Networks serves. This includes long-term commitments to education and to what matters in the lives of Bright House Networks communities.
The company’s Digital Phone service ranked highest in residential telephone customer satisfaction in the southeast region, two years in a row -- 2006 and 2007-- according to the prestigious J.D. Power and Associates Residential Regional Telephone Customer Satisfaction StudySM. The southeast region consists of nine states including Florida and Alabama.
Bright House Networks also owns and operates two 24-hour local news operations; Central Florida News 13, News 13 Weather NOW, Central Florida on Demand, and cfnews13.com serving the Orlando area, and serving Tampa; Bay News 9, Bay News 9 En Español, Travel Weather Now, Tampa Bay on Demand and Baynews9.com.
